Welcome to Jidosha Electric Bikes! These Terms and Conditions outline the rules and regulations for the use of our website, the purchase of our products, and your overall engagement with our services. By accessing or using our website, purchasing our products, or interacting with our services, you agree to comply with the following terms and conditions. If you do not agree with any part of these terms, please discontinue your use of our services.
1. General Terms
These Terms and Conditions apply to all users of Jidosha Electric Bikes, including customers, visitors, and anyone who accesses our website or interacts with our services. By using our services, you confirm that you are at least 18 years of age, or if under 18, you have obtained parental or legal guardian consent.
2. Product Information
We aim to provide accurate, complete, and up-to-date information regarding our electric bikes, accessories, and services. However, Jidosha Electric Bikes does not warrant that product descriptions, pricing, or other content is free from errors or omissions. We reserve the right to correct any errors and update information at any time without prior notice.
3. Orders and Payments
Order Placement: Once you place an order on our website, you will receive a confirmation email. This does not guarantee the acceptance of your order. Jidosha Electric Bikes reserves the right to cancel or refuse any order at our discretion, including but not limited to suspected fraud, inaccuracies in pricing, or availability issues.
Payment Methods: We accept various payment methods, including credit/debit cards, UPI, net banking, and other payment options as made available during the checkout process. Full payment must be made at the time of order placement.
Order Cancellations: Orders can be canceled within 24 hours of placing the order. After this period, the return process must be followed to cancel the order.
4. Pricing and Availability
Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without prior notice. Prices do not include applicable taxes, shipping fees, or any other charges unless otherwise stated.
Availability: While we strive to ensure that our products are always available, we cannot guarantee stock levels at all times. In the event that an ordered item becomes unavailable after purchase, we will notify you and provide the option to cancel or wait for the product to be restocked.
5. Shipping and Delivery
Shipping: Jidosha Electric Bikes ships products across India. Shipping fees will be calculated based on your location and added during the checkout process. You will receive a notification with tracking details once your order has been shipped.
Delivery Time: Delivery timelines are estimates and depend on various factors such as location, product availability, and the shipping provider. Jidosha Electric Bikes is not responsible for any delays due to factors beyond our control, such as weather conditions, customs issues, or courier delays.
Ownership and Risk: Ownership of the product passes to you once full payment is received, and the product has been shipped. Any damage or loss during transit is the responsibility of the shipping provider.
6. Returns and Refunds
For detailed information on returns, please refer to our Return Policy. In summary:
- Returns must be initiated within 15 days of receiving the product.
- Products must be returned in their original condition and packaging, with all accessories included.
- Refunds will be processed once the returned item is received and inspected.
7. Product Warranty
Jidosha Electric Bikes offers a limited manufacturer’s warranty on all electric bikes. The warranty covers manufacturing defects in materials and workmanship for a specific period from the date of purchase, as outlined in the product manual. The warranty does not cover:
Normal Wear and Tear: Including tires, brakes, and other consumable parts.
Damage Caused by Misuse: Such as accidents, improper maintenance, or unauthorized modifications.
Unauthorized Repairs: Any repair or service carried out by someone other than Jidosha-authorized personnel.
To make a warranty claim, contact our customer service team with your order details and a description of the issue.
8. Intellectual Property
All content on the Jidosha Electric Bikes website, including text, images, logos, graphics, and product designs, is the intellectual property of Jidosha Electric Bikes. You may not reproduce, distribute, or use any content without our express written permission.
9. User Conduct
By using our website and services, you agree to refrain from:
Engaging in illegal, abusive, or harmful activities.
Violating intellectual property rights or using the website content for unauthorized purposes.
Interfering with the security, integrity, or operation of our website or services.
We reserve the right to suspend or terminate access to our services if we detect any misuse or violations of these terms.
10. Limitation of Liability
Jidosha Electric Bikes is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products, website, or services. This includes, but is not limited to, loss of data, business opportunities, or personal injury. Our liability is limited to the total amount paid for the product.
11. Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by Jidosha Electric Bikes. We are not responsible for the content, privacy policies, or practices of these third-party sites. We recommend reviewing the terms and policies of any third-party services you engage with.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Delhi NCR.
13. Changes to Terms and Conditions
Jidosha Electric Bikes reserves the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of our services after any changes constitutes acceptance of the revised terms.
14. Contact Information
For any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:
Email: info@jidoshaebikes.com
Phone: +91-XXXXXXXXXX
Address: Jidosha Electric Bikes, Delhi NCR
By using our website and services, you agree to the Terms and Conditions outlined above.
