At Jidosha Electric Bikes, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you interact with us online or offline. By using our website or services, you agree to the terms outlined here.
1. Information We Collect
We collect and store information that helps us provide and improve our services. This includes:
Personal Information: Your name, email address, phone number, home or delivery address, and other contact details when you register on our website, purchase our products, or subscribe to newsletters.
Payment Information: Details such as credit/debit card information or other payment methods when you make purchases.
Device and Usage Data: Information such as your IP address, browser type, device ID, pages visited on our website, and other usage data to enhance your browsing experience.
Communication Data: Any information you share with us via email, contact forms, or social media.
2. How We Use Your Information
The information we collect is used to enhance your experience with Jidosha Electric Bikes. This includes:
Order Fulfillment: To process orders, manage payments, and ensure timely delivery of your purchases.
Customer Support: To assist with inquiries, provide customer service, and handle any complaints or feedback.
Marketing: To send you updates on promotions, new products, and company news that might interest you (you can opt-out at any time).
Website Improvement: To analyze usage data and optimize our website’s performance for better user experience.
Legal Compliance: To comply with any legal obligations or resolve disputes if necessary.
3. Sharing Your Information
Jidosha Electric Bikes does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
Service Providers: With trusted third-party service providers (such as payment gateways, delivery partners, or IT support) to facilitate our services. These parties are bound by confidentiality agreements.
Legal Requirements: When required by law, we may disclose your personal information to comply with legal processes, enforce our terms of service, or protect the rights of Jidosha Electric Bikes.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure servers, encrypted communication, and restricted access to sensitive information. However, no method of transmission over the Internet is entirely secure, so we cannot guarantee the absolute security of your data.
5. Cookies and Tracking
Our website uses cookies and other tracking technologies to enhance your experience. Cookies help us remember your preferences and collect data about website traffic. You can manage or disable cookies through your browser settings, but please note that this may affect the functionality of certain website features.
6. Your Rights
You have the right to:
Access: Request a copy of the personal data we hold about you.
Rectification: Correct any inaccurate or incomplete personal information.
Erasure: Request the deletion of your personal data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. Once you leave our website or interact with a third-party service, this Privacy Policy no longer applies. We recommend reviewing the privacy policies of these third parties.
8. Changes to This Policy
Jidosha Electric Bikes reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically to stay informed of any updates.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:
Jidosha Electric Bikes
Email: info@jidosha.in
Phone: +91 9971250519
Address: KH. NO. 106/22, MAIN, Kanjhawala Rd, Pooth Kalan, NEW DELHI, Delhi 110099
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
